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What Is Emotional Intelligence in Leadership and Why It Matters 

what is emotional intelligence in leadership
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Have you ever wondered why some leaders naturally draw people in? While others with the same qualifications seem to push them away? The secret isn’t in their technical skills or knowledge (although they are also crucial!), but in their emotional intelligence. 

For entrepreneurs like you, understanding and applying this unique skill can differentiate between a thriving team and a struggling one. 

In this article, we’ll learn more about emotional intelligence, shed some light on its importance in leadership, and give you actionable insights to enhance yours.

What is Emotional Intelligence

what is emotional intelligence in leadership

Emotional intelligence, often termed EQ, is all about recognizing and managing our feelings and understanding the emotions of those around us. It’s this skill set that lets us communicate effectively, fostering stronger connections with others. 

Now, let’s compare it with the word we often hear about – intelligence quotient or IQ. While IQ measures technical skills, i.e., our ability to analyze, reason, and solve logical problems, EQ taps into our softer skills — empathy, motivation, and social skills. 

Both are valuable. However, no matter how smart you are, if you lack emotional intelligence, it can hinder your ability to connect, collaborate, and lead effectively.

Importance of Emotional Intelligence in Leadership 

As an entrepreneur, you’re the compass of your business. You set its vibe, direction, and goals. If you want to succeed in this challenging role, emotional intelligence can’t be overlooked. 

TalentSmart found that emotional intelligence accounts for nearly 58% of job success. So, why is EQ so pivotal for leaders? 

  • Driving Team Passion. Leaders with high emotional intelligence inspire and energize their teams, propelling them forward.
  • Strengthening Connections. With EQ, you can read team vibes, forging more profound and meaningful bonds.
  • Enhancing Communication. Emotionally savvy leaders convey ideas with clarity and heartfelt empathy.
  • Sharpening Decision Skills. Leaders rich in emotional intelligence can make decisions that are both intuitive and well-balanced.

From navigating challenging team conflicts to pitching your ideas, your emotional intelligence often makes the real difference. 

Four Pillars of Emotional Intelligence in Leadership (With Action Steps)

Now, it’s time to learn about the main elements that construct emotional intelligence and explore how you can develop them.

1. Self-Awareness

Awareness starts with oneself. At its core, being self-aware means knowing who you are—your own emotions, feelings, strengths, and areas of growth. 

Emotionally intelligent leaders comprehend their actions and also understand their team’s vibes and energies. Think about this: when you know yourself, you’re better equipped to navigate challenges.

How Can You Develop Self-Awareness

  • Journaling. Pen down your emotions, reactions, and triggers every day. By spotting patterns, you can take a moment to reflect and understand yourself better.
  • Feedback Loop. Regularly ask your team members and peers for honest input on your behavior and decisions. This outside perspective helps you see aspects of yourself you might miss.
  • Mindfulness Practices. Incorporate meditation or simple breathing exercises into your routine. These practices center on you, allowing for a clearer understanding of your feelings and reactions.

If you want to learn more about self-awareness, check out this post.

2. Self-Management

While self-awareness shines a light on who you are, self-management is about how you act. It’s your ability to control impulses, uphold integrity, be consistent in your actions, and adjust to changes. 

Recognizing the importance of building and nurturing your reputation is also an essential aspect of self-management. A solid reputation is critical to a business’s overall success. 

How to Improve Your Self-Management 

  • Set Clear Boundaries. Decide what you will and won’t tolerate, both personally and professionally. Protecting your time and energy is essential in developing emotional intelligence.
  • Routine Building. Consistency in your day can help you manage time better and stay disciplined.
  • Practice Patience. When faced with challenges, take a deep breath and count to ten before responding. This slight pause can make a huge difference in your reactions.

Taking responsibility and accountability for your reactions and behaviors, especially in the unpredictable business world, can set you apart as a leader.

3. Social Awareness

Social awareness is about tuning into the emotions and dynamics around you. You can view it as your radar, sensing the unspoken words in the team and recognizing feelings. 

When you exhibit social awareness, you’re practicing empathy. It means genuinely stepping into a colleague’s shoes and understanding their emotions and viewpoints. This deep understanding forms the foundation of stronger communication and team synergy.

How You Can Enhance Social Awareness

  • Active Listening. When someone speaks, ensure you’re fully present. Occasionally, echo back what that person shared to confirm your understanding.
  • Be Observant. Stay alert to the room’s mood. Notice any shifts in energy or enthusiasm.
  • Understand Cues. Recognize that not everything is said aloud. Pay attention to body language and non-verbal signals to gauge true feelings.

4. Relationship Management

Rounding off the pillars of emotional intelligence is relationship management. It’s like the glue that binds your emotional intelligence skills together.

In essence, relationship management means communicating, bridging cultural gaps, excelling in teamwork, and navigating conflicts. An emotionally intelligent leader leverages this to cultivate healthy professional bonds, which, in turn, powers up their business success.

How to Boost Relationship Management 

  • Open Feedback Channels. Hold periodic feedback sessions with your team. It ensures that everyone’s on the same page and promotes transparency.
  • Celebrate Strengths and Address Weaknesses. Recognize your team’s achievements. At the same time, gently guide them on areas where they can improve. 
  • Conflict Resolution. Conflicts are natural in any team, so approach them as opportunities for growth. Listen to all sides and find a middle ground.

Emotional Intelligence Is A Crucial Trait You Must Have 

To wrap up, remember that high emotional intelligence is the backbone of effective leadership. 

We’ve walked through its four pillars:

  • Self-awareness. Recognizing your own emotional triggers and understanding how they influence your decisions.
  • Self-management. Harnessing those emotions, ensuring they serve rather than hinder your goals.
  • Social awareness. Being attuned to the emotions and needs of others.
  • Relationship management. Applying your emotional insights to build and nurture strong relationships.

Each pillar is a building block that will shape your leadership skills.

So, work on your emotional intelligence and see how it can boost your job satisfaction and improve your personal and professional life.

We’d Love to Hear Your Thoughts

What’s your favorite tip for improving emotional intelligence? Let us know in the comments! 

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